Refund policy

Returns

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

All shipping charges are non-refundable. All products are subjected to a 50% restocking fee as they are unsellable once returned. 

Digital products, such as ebooks, are exempt from being returned.

To complete your return, we require a receipt or proof of purchase.

Please do not automatically send your purchase back prior to contacting us.

Refunds (if applicable)

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 48 hours.

Late or missing refunds (if applicable)

If you haven’t received a refund yet:

1.     Double-check your bank account again

2.     Contact your credit card company, it may take some time before your refund is officially posted by your financial institution.

3.     Contact your bank. There is often some processing time before a refund is posted.

4.     If you’ve done all of this and you still have not received your refund yet, please contact us at scottstillmanauthor.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.